tips and faqs
How does it work?
Whether you need mixing, mastering or both, click on order now , fill out the online form and payment details, and upload your material by dragging files in or selecting the files from your computer. Simple as that!
You will have the opportunity to select the 10-day service option, and to write some notes about what you want from the work. For example, if you want a specific effect, or you want it to sound rocky or jazzy, you can write this into the form.
How do I pay?
Simply enter your card details on the order now form.
Does the audio have to be in a specific format?
Audio files should be provided in AT LEAST 44.1kHz, 24bit WAV format.
MP3s will not be accepted.
Please also ensure the following to avoid any delays:
A single audio file per audio track – this means every track needs to be bounced or merged before it reaches us.
All audio files need to have the same start point, so when we bring them into our software, they line up correctly.
Provide a BPM for each song. You will have the chance to input this on the upload form.
Get the naming of the files right. This should include instrument, take (if double-tracked), musician (if more than one on the same instrument) microphone used, anything else. So your file name should look something like this:
Kick Out MD421.wav
Rhythm Guitar 1 Malcolm SM57 (Marshall Amp).wav
Acoustic Guitar 1 DI.wav
When will I receive the finished product?
Otherwise, we endeavour to have your tracks ready within 3-4 weeks of sending us your files, but no longer than 6 weeks.
How will I receive my files?
Will I get a say in how it sounds? What about mix adjustments?
After you have received your mixed and/or mastered track, let us know if there are any adjustments you want (eg, synth solo after second chorus is too quiet), and we will send you another version free of charge with all your adjustments seen to. Any further adjustments beyond that will be chargeable on an hourly rate (enquire for details).
Each subsequent version will be delivered as soon as possible. If you selected the 10-day service option, the free adjustments will be delivered within 10 days of receiving instructions and paid versions within 10 days of payment. If you didn’t select the 10-day service option, we will try to get adjustments to you within about two weeks.
Whatever I send, you’ll make it sound pro, right?
We can make the odd correction for tuning or timing, but if it requires a more surgical approach, this would be charged at our standard hourly rate. In this circumstance, we would contact you to ask (tactfully) how you want us to proceed: provide a tidy mix of what you have provided us, or go ahead and tidy up the timing or tuning issues, and charge for the time. Depending on the seriousness of the timing or tuning issues, this might be £20-£50.
We can make the odd correction for tuning or timing, but if it requires a more surgical approach, this would be charged at our standard hourly rate. In this circumstance, we would contact you to ask (tactfully) how you want us to proceed: provide a tidy mix of what you have provided us, or go ahead and tidy up the timing or tuning issues, and charge for the time. Depending on the seriousness of the timing or tuning issues, this could be £20-£50.
What’s the minimum number of mics you need on drums?
1 track each for toms
Room Mic L
Room Mic R
You might also decide to give us two kick drum tracks (in and out), two tracks per tom (top and bottom), a track for sundries (wood block, cow bell etc.) and two pairs of room mics, one near and one far.
If you’re not sure, please let us know. We’re happy to provide a bit of recording advice to help you get it right.
We are a leading brand providing high quality digital mixing and mastering services.
We take pride in each and every project we have the privilege to work on, and get the best sound every time.
Phone: 07930 462363